General Issues & Formal Complaints Process

Should you have a general issue or formal complaint that you want to speak to us about, please select your region below and follow our procedure. 

North Scotland – includes all developments in Highland, Inverness, Moray, and Aberdeenshire areas. 

Central Scotland – for developments in all other areas, including Perth & Kinross, Dundee, Blairgowrie, Fife, Glasgow, Lanarkshire, Ayrshire, Forth Valley, Lothians, Edinburgh, Dumfries & Galloway and the Scottish Borders.